PRIVACY POLICY
BCI Brands (“BCI Brands”) is committed to protecting your privacy and to adhering to all applicable laws and industry guidelines in order to protect your personal information. This Privacy Notice describes what information BCI Brands collects on this website (the “Website”), how it uses that information, when it discloses that information, and how it protects that information.
Information Collection and Use
Whenever you shop with Court and Rowe, we obtain from you information to process and complete your transaction. This will include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions to enhance your shopping experience, send you marketing and promotional materials, and help us improve our online store and available products and services. We may also use your personal information to prevent fraud, to collect accounts owing to us and to maintain business records. To improve and update our website, we also may collect statistical and other non-personal information about your navigation through the web site and the services provided, such as the web pages visited, the date and time of your visit, and the functions you use. BCI Brands uses this information to understand what areas of its web site are most popular and which areas may require improvement.
We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.
Online Account Registration
Registering a username and password with our Website will make your online shopping faster and easier. We can store your shipping address and billing information so that you don’t have to enter them each time you shop. You also can save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.
Disclosure of Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Klaviyo, Yotpo, Nosto and Segment.
BCI Brands does not distribute, sell, rent, or trade or otherwise disclose your information to third parties, except to service providers we have retained to perform services on our behalf. BCI Brands uses Shopify to power its online store—please see https://www.shopify.com/legal/privacy to learn more about how Shopify uses your Personal Information. Shopify also uses Google Analytics to help us understand how our customers use the Site –please see https://www.google.com/intl/en/policies/privacy/ to read about how Google uses your Personal Information. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In addition to the above, BCI Brands also engages third parties to help to assure the administration and functionality of the Website, in which case, BCI Brands will require such third part(ies) to agree to use your personal information only to assist BCI Brands and not to disclose that information (unless necessary to perform services on its behalf to comply with legal requirements). BCI Brands will have no liability for disclosure of your information because of errors in transmission or the unauthorized intervention of third-parties.
We may disclose information about you (i) if we are required to do so by law, court order, or government regulation; (ii) in response to a request from law enforcement authorities or other government officials; or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal data you have provided through the Website in a manner that is consistent with this Privacy Notice.
Protecting Your Information
Protecting your personal information is very important to us. BCI Brands stores your personal information in a secure location, not accessible to the public. We also restrict access to your personal information to only those employees who need that information to provide products or services to you. We also maintain reasonable physical, electronic, technical, and procedural safeguards to protect your personal information, such as the use of firewalls, encryption for data transfers, and restricted access to data.
Authorized.net handles all online financial transactions for BCI Brands and is certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and its platform is audited annually by a third-party qualified security assessor.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Links to Other Sites
BCI Brands may contain links to web sites operated by third-parties. These links are provided solely as a convenience to users and should not be construed as an affiliation with or endorsement by Court and Rowe. BCI Brands has no control over, or responsibility for, the content, information on those other sites, including the security of those sites or the use of personal information collected on those sites. We encourage you to read the privacy statements and terms of use of any third-party site before submitting any personal information.
Children’s Privacy
BCI BRANDS DOES NOT SELL PRODUCTS FOR PURCHASE BY CHILDREN. YOU MUST BE 18 YEARS OF AGE OR OLDER TO PLACE AN ORDER ON THE SITE. If you are a minor (under the age of 18), you can use our site only in conjunction with your parent’s or guardian’s permission. The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. BCI Brands is not directed at children under 13, and does not knowingly collect any personal information from children under 13.
Emails/Solicitations
Each time you receive an e-mail from us, you will be given the opportunity to “opt-out” or stop receiving them.
Your Choices
You have the following choices with how your information is used:
- Updating or correcting the Personal Information Relating to Your Account - You can update or correct your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “Account” page.
Subject to applicable law, you have the right to request access to and correction of the personal information we maintain about you, to request the restriction of the processing of your personal information, or to object to that processing on the grounds relating to your particular situation.
CALIFORNIA PRIVACY NOTICES
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to info@bcibrands.com. Please allow 30 days for a response.
If you are a California resident under 18 years old and a registered user of the Site, you can request that we remove content or information that you have posted to our Site or on Community. Please note that responding to your request may not ensure complete or comprehensive removal from our Site or on Community (e.g., if the content or information has been reposted by another user). To request removal of content or information, please contact us at the address, telephone or email below.
Communicating With Us
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact BCI Brands at bcibrands.com.
Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.
530 7th Ave Floor 18
New York, NY 10018
(212)354-1280
Changes to this Privacy Notice
This Privacy Statement was last updated on 7 June 2019. We may make changes to this Privacy Notice at any time. In the event of an important substantive change to how we use your information, how we protect your information, or with whom we share it, we will communicate any such changes by updating this page.
Contact Us
If you have any questions, comments or concerns, please contact BCI Brands at info@bcibrands.com.